Aims and Scope

Queueing Models and Service Management (QMSM) is an international refereed journal devoted to the publication of original research papers specializing in queueing systems, queueing networks, reliability and maintenance, service system optimization, service management, and applications in queueing models or networks. The journal publishes theoretical papers using analytical methods or developments of significant methodologies. QMSM publishes works of originality, quality and significance, with particular emphasis given to practical results. Practical papers, illustrating the applications of queueing and service management problems, are of special interest.